Frequently Asked Questions, Links and Phone Numbers to call when you need help, Instructions for making referrals to ICRC programs, and a Glossary of recovery related terms
We understand how hard it is to ask for help. We also know that once you know you need help, it can be confusing to find the type of help you need. Below is a list of some of the most commonly used services that we offer.
If you don’t see what you need in this list, or you still aren’t sure what you need, you can call (860) 714-3700 24 hours a day, 7 days a week. We are here to help.
If you are a service provider looking to make a referral to an ICRC program, CLICK HERE.
If you have been using alcohol or opiates (heroin, oxycodone or similar drugs), and have been feeling physically sick because of using, then Detoxification should be, your should be your first step toward Recovery. Detoxification will help you safely get through the often painful effects of withdrawal (DTs, or other physical symptoms) over over the course of a 3 to 5 day stay in our facility.
If you think you need Detoxification, call our Detoxification Center at (860) 714-3700. If you would like more detailed information about the Detoxification Center, CLICK HERE.
If you have been using drugs or alcohol and using has affected your relationships with family or friends, or if you have had problem at work (up to and including losing your job), or if you have been in legal trouble because of using, then Intensive Residential Treatment may be for you.
Call 860-714-3739 if you think Intensive Residential Treatment meets your needs to set up an appointment for an assessment.
If you would like more detailed information about the Intensive Residential Treatment Program, CLICK HERE.
If you need treatment for a drug or alcohol problem but need to maintain work and famiy connections, then Outpatient Counseling may work for you. Outpatient Counseling is offered in both English and Spanish and at two levels of intensity based on what is appropriate for your situation.
Call 860-714-3704 if you think Outpatient Treatment meets your needs to set up an appointment for an assessment.
If you would like more detailed information about the Outpatient Counseling Center, CLICK HERE.
Information for Service Providers seeking to refer clients to InterCommunityMore Information
Clients referred to The Intensive and Intermediate Residential Program should meet the following criteria for admission:
Prior to the screening interview the referral source will provide the following information regarding the client:
The admission package will be reviewed and a decision to admit or reject the applicant will be made within 24 hours following the screening interview. Intake coordinator will make contact with referral source/applicant to notify of the decision.
Referrals are accepted 7 days a week, and screening staff are available during the first and second shift
Recovery House programs are available to men and women over the age of 18 (Note: Housing Support program is available only to men) who:
Priority is given to:
Mother must be 18 years or older to be engaged in treatment in Coventry House.
There is no ethnicity requirement. Coventry House serves culturally and ethnically diverse population. Coventry House accepts clients receiving Methadone or Suboxone treatment.
Clients who do not meet criteria for Coventry House program are referred to services more appropriate for them.
It is the policy of The Clayton House program to admit all residents without regard to race, color, religious creed, age, marital status, national origin, sex, sexual preference, physical disability (the facility is not at this time handicap accessible) including, but not limited to, blindness or ability to pay. Residents must be 18 years of age or older and able to provide their own self-care.
Specifically, clients who apply for admission to Clayton House must complete the Clayton House Application (see the link above) and must also meet the following criteria:
In addition clients must also:
If the applicant is found to be acceptable and a bed does not currently exist, the applicant will be placed on a waiting list. Persons on the waiting list may be directed to services to meet their needs during the waiting period. Waitlisted clients will also be informed that it is their responsibility to call every Monday to verify their status and/or to report any change in phone and address. Failure to call may result in removal from the waiting list. Wait listed clients who call after Monday and have been dropped from the list may be replaced to the bottom of it at the Director’s discretion.
Applicants who are denied admission may be given either verbal or written rationale for ineligibility.
Links to programs and services of interest to those in recovery, along with links to InterCommunity partner agencies.More Information
12 Step Organizations
InterCommunity SATEP and other partner organizations
Finding Recovery Treatment Resources
Who can benefit from InterCommunity Addiction Services?
When are InterCommunity Addiction Services open?
What help is available?
I don’t know for sure what kind of help my loved one needs for their drug and alcohol problems!
What type of help is available at InterCommunity?
Do I need to be drunk to be admitted to the Detoxification Center?
What if I don’t live in North Central Connecticut?
What if my loved one needs transportation to the treatment service?
I don’t know if my loved one can pay for treatment? What if I don’t think they can afford treatment?
I am worried about privacy and confidentiality – what can you tell me?
What do people do for help with their alcohol or drug problem after detox?
How long do treatment programs last?
If my loved one goes to a treatment program who is there to help?
Are clients allowed to have visitors or make telephone calls if they go to a residential treatment program?
What if I am concerned about a friend or loved one – who is not ready to accept help?
What if the drug problems are caused by using cocaine? I have heard I can’t go to a detox program for cocaine.
InterCommunity’s Addiction Services division has been accredited by CARF for the following Programs:
For any unresolved patient safety or quality of care concerns, the public may contact CARF at:
InterCommunity’s Primary Care and Behavioral Health Division’s have been accredited by the Joint Commission.